Privacy Policies

This Privacy Policy describes how LVKY (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from lvky.shop (the “Site”).

Changes to This Privacy Policies

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with an updated “Last Updated” date.

How We Collect and Use Your Personal Information

We collect personal information from you through various sources. The information collected depends on how you interact with the Site and the services we provide.

We may use the information we collect to:

• Provide products and services

• Process payments and transactions

• Fulfill orders and manage returns

• Improve our Site and offerings

• Comply with applicable laws

• Detect or prevent fraud

What Personal Information We Collect

Information You Provide Directly

This may include:

• Name

• Billing and shipping addresses

• Email address and phone number

• Account login details

• Order/payment information

• Shopping activity (viewed items, wishlists)

• Details included in customer messages

If you do not provide certain requested information, some features of the Site may not be accessible.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect information about your interaction with the Site, including:

• IP address

• Browser details

• Device information

• Network data

• Pages visited and actions taken

Cookies, pixels, tags, and similar technologies are used to support Site functionality and enhance your experience.

Information From Third Parties

We may receive information from:

• Service providers (e.g. Shopify)

• Payment processors

• Marketing/advertising partners

• Analytics providers

All data received from third parties will be treated according to this Privacy Policy.

How We Use Personal Information

1. Providing Products & Services

We use personal information to:

• Process orders and payments

• Ship products

• Handle returns and exchanges

• Send order-related notifications

• Manage your account

• Enable product reviews

2. Marketing & Advertising

We may:

• Send marketing emails or promotional messages (where allowed by law)

• Show tailored advertisements on or beyond our Site

• Improve recommendations and personalization

You may opt out of marketing emails at any time by using the opt-out instructions included in those communications.

3. Security & Fraud Prevention

We use your information to:

• Detect or investigate fraudulent or harmful activity

• Protect your account

You are responsible for keeping your account details secure.

4. Customer Support

We may use personal information to respond to your inquiries and improve our offerings.

Cookies

We use cookies to:

• Support Site functionality

• Recognize your preferences

• Analyze usage

• Personalize advertising

Your browser may allow you to refuse cookies; however, doing so may negatively affect usability or prevent use of some features.

More details about Shopify-related cookies:
https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose information to third parties under the following circumstances:

• Service Providers (e.g., payment processors, shipping partners, data storage, IT services)

• Business/Marketing Partners

• With Consent (e.g., integrations, social media login)

• Affiliates

• Legal Compliance

• Business Transfers (e.g. mergers)

We do not sell personal data.

Text Messaging

We do not share SMS consent or originator data with third parties.

Third-Party Websites

We may link to external websites. These sites have their own privacy policies, and we are not responsible for their content or practices.

Data Retention

Personal data is retained as long as necessary for the purposes described in this Policy, or as required by law.